It was a wonderful experience when Cleartrip launched indian railways search and booking functionality on their website 6 months back. Since then they have enhanced user experience immensely. Taking that lead forward, Clear trip is proving its commitment of making travel simple, ease of cheap Cleartrip flights of domestic airlines, searching and booking process for trains is key to their goal. Today, they have announced that one can now check cleartrip train or rail or indian railways schedules and availability using basic Internet chat.
First step is to add firstname.lastname@example.org as a friend in GTalk, after which the Cleartrip train search bot starts acting like an online advisor.
To search cleartrip trains, one needs to send a message with journey details like ‘mum hyd mar 08 3A’ (origin, destination, date of travel and class of travel). According to Cleartrip, the user needs not worry about the syntax, if the search bot requires more information it will ask for it.
On sending a message like ‘avail 6345’ (availability, train number), the search bot responds with the train availability status for upto 6 days. One can also book a train ticket by sending a message like ‘book 6345 22 apr’ (book, train number, date of journey).
Initially Ticketvala did try and their bot behaved erratically but i Guess that happens to any new launch and they are not an exception to that.
Hope Ticketvala will see new innovation in travel category in the coming two years.